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Frequently Asked Questions

How to Place an Order

Our Order Process

How Do I Pay for My Brush?

Shipping & Handling

U.S. and APO/FPO addresses

International Orders

How quickly do you ship orders?

What is your Shipping Address?

Our Return Policy

What's Your Return Policy?

Brush Care & More!

How do I Care for my New Shaving Brush?

Special Orders?

Do you make Custom Brushes?

Do You Sell Your Handles Without a Knot?

Do you sell your knots separately?

Do you guarantee your products?

Yes, we do

Information Security

Is My Personal Information Secure?

What handle options do you offer?

What Handle Materials do you have?

Can I special order other handle materials?

Can I supply my own handle material?